Here is my problem... Our customer serv. department loves to put (and keep people on hold for eternity). Is there a way I can make the calls re-ring the line after a certain amount of time. Or any other suggestions as to what I can do to keep thes...

We have Cisco's Call Manager 3.2, a 2651 connected to a PRI line provided by SunCom. They require us to dial a 9 for local & 1-800 calls, and an 8 for long distance. When using the default dial plan, it considers all outbound calls to be "Other" in t...