Hello Everyone,  I am working on an opportunity with a customer to deploy UCCX 12.0 and Social Minor 12.0 to implement web chat. I have previously configured web chat for another customer but only to their front end website. This new customer also ha...

Hi  We have just went to using the Smart Net Total Care portal but when I log in, we have over 90 devices already registered with device names, serial numbers, and contract numbers listed. I never installed the collector to do a scan of our devices i...