Here is a reminder that the new Webex WFO reporting and analytics tool, Insights, is now available for early access. Insights will replace Data Explorer. Data Explorer will be discontinued on March 14th, 2025. Till March 14th 2025, both Data Explore...

Hi everyone, Would you like to try out the redesigned desktop and the new features of Finesse 12.0 before it comes out? Or would you like to start developing your custom applications using the new APIs before the release so that your application is r...