Daniel Williams
Level 1
Level 1
Member since ‎12-28-2005

User Statistics

  • 46 Posts
  • 3 Solutions
  • 102 Helpful votes Given
  • 10 Helpful votes Received

User Activity

Hello,This may be something simple that I am overlooking but I just cannot seem figure it out...We have rolled out Collaboration Systems Release 10.5 with Prime Collaboration Provisioning 10.5 Standard in our lab for testing.  I got Provisioning setu...
Hello,I just need to talk this logic out and see if it is sound.  I am mid-rebuild on my lab and need to solve a problem...thanks in advance!CSS setupCSS-A includes Partition_ACSS-B includes Partition_A & Partition_BDevice ConfigGateway is in Partiti...
Hello All!We are working with a UC560 with Software Pack 8.1.0.  Incoming PRI with DID.I have a client that wants all phones to ring when their main DID is called.  Then they would like to be able to forward that line to the answering service from an...
We are testing a new UCCX setup.  Everything works when calling form an internal line to the trigger or from the DID to the trigger but when our operator transfers a call to the trigger the call will enter the queue and the agents phone will ring but...
Hello,I have a client who is using UCCX to run a small help desk environment.  I have their helpdesk script configured already where if there are no agents logged in when a call enters the queue it emails the management and gives them a heads up.  Th...
Community Statistics
Member Since ‎12-28-2005 02:56 AM
Date Last Visited ‎02-16-2021 10:38 PM
Posts 46
Total Helpful Votes Received 10
Helpful Votes From
Helpful Votes Given To