I have had an instance where about 30 users (myself included) were suddenly and repeatedly asked to change their passwords on their mailboxes. The box for "password never expires" had magically unchecked itself. Ever heard of that? After I re-che...
Thanks! I did that and for test purposes put myself into that class of service, and tried to log into Unity, but I can't get in. would my password be the same as my mailbox password? I didn't see any options to set a password or login name.
Where and how exactly would I go about granting access to the SA account for just the call handlers? I'm in the same boat here and I don't want to be the voice of every call handler in the county or give users admin access to my Unity box. I'm a pho...
It could very well be bad dsp's though too. I had this happen to me and the only way to find them was to busy out the lines one at a time until I found the clunker. The problem wouldn't happen until we had 5 calls up, then the 6th would have the "d...