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jeff5061
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Member since ‎10-31-2017
‎01-31-2020
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Number caller is in Queue

11-26-2018
How to turn on the number caller in Cisco Unified Contact Center script.

Enable queue caller announcement

11-26-2018
I need to add caller position within the queue. i.e. "you are the x caller in queue please hold the line and your call will be answered shortly" and it should decrease as calls are answered  Contact Center 11.5
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Member Since ‎10-31-2017 12:40 PM
Date Last Visited ‎01-31-2020 12:46 PM
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