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Anthony Holloway
‎05-16-2022

Cisco Employee
Awards
5
Cisco Designated VIPs 2015 Contact Center 2014 Contact Center 2013 Contact Center 2019 Contact Center 2020 Contact Center
1
Spotlight Awards Doc/Video September 2012
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Member since ‎07-13-2006
4700
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6728
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Cisco Recurring Revenue Metrics
Developing Applications for Cisco WebEx and WebEx Devices
Developing Applications and Automating Workflows using Cisco Platforms
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Re: UCCX REST Editor Step. Retrieve items from an SQL database

Created by in Contact Center
05-04-2022
05-04-2022
Hi, I'm afraid this response just made it harder to understand what you are trying to do. Would you ...

Re: UCCX REST Editor Step. Retrieve items from an SQL database

Created by in Contact Center
05-01-2022
05-01-2022
Let's see if we can help you out.First, it looks like this is an HTTP GET request, which means there...

Re: User Management with Control Hub

Created by in Webex for Developers
03-25-2022
03-25-2022
Thank you!

Re: User Management with Control Hub

Created by in Webex for Developers
03-24-2022
03-24-2022
Thank you. However, the current use case for the XML API is to set MeetingTypes for Users: E.g., 10...

Re: UCCX Script using REST API - Client response status 412

Created by in Developer General Discussions
01-19-2022
01-19-2022
Hey thanks for the mention, but unfortunately, I don't have a great answer for you. Not only have I ...

Re: Find application that uses a script

Created by in Contact Center
01-07-2022
01-07-2022
> Is there a simple way to be able to display or group the data to more easily see everything?I'm no...

Re: CCX Rest API Script

Created by in Contact Center
01-06-2022
01-06-2022
You should look at the documentation for the Make REST Call step, if you're on a version of UCCX whi...

Re: Find application that uses a script

Created by in Contact Center
01-06-2022
01-06-2022
These days, I would leverage the UCCX API for this.You can get a list of all Applications on the sys...

Re: UCCX - Edit Script Parameter by Postman

Created by in Contact Center
01-06-2022
01-06-2022
You first do the HTTP GET request like you have done, copy the JSON body out, modify it, then send i...

Re: UCCX Scripting - Early Selection to bypass prompts

Created by in Contact Center
11-08-2021
11-08-2021
For what it's worth, It's called Barge and not Interruptible, and you cannot conditionally barge a p...

Re: Cisco UCCX Script Editor - Allowed Characters in a Variable

Created by in Contact Center
11-08-2021
11-08-2021
Are you actually using the dollar sign ($) in front of your variable name? I have never seen that be...

Re: Call Redirect and the ability to return call to Get Digit String

Created by in Contact Center
10-29-2021
10-29-2021
When you say "continue waiting on the line until the next timer expires" do you mean that you would ...

Re: Call Redirect and the ability to return call to Get Digit String

Created by in Contact Center
10-28-2021
10-28-2021
Use the Call Consult Transfer step instead. It will allow you to specify a time for how long you wis...

Re: UCCX IVR Script GetDigitString for 4 OR 6 digit set true ELSE fail

Created by in Contact Center
10-26-2021
10-26-2021
The answer to your original question is the following: If (InputGetDigitString.length() == 4 || Inpu...

Re: FIFO Call Priority

Created by in Contact Center
10-26-2021
10-26-2021
I can't open your script at the moment, but the solution is simple: never re-use the same Select Res...
Public Statistics
Date Registered ‎07-13-2006 02:19 PM
Date Last Visited ‎05-16-2022 02:45 PM
Total Messages Posted 4,700
Total Helpful Votes Received 6728
Helpful Votes Given To
Awards
Cisco Designated VIPs
2015 Contact Center
Cisco Designated VIPs
2014 Contact Center
Cisco Designated VIPs
2013 Contact Center
Cisco Designated VIPs
2019 Contact Center
Cisco Designated VIPs
2020 Contact Center
Community Spotlight Award
Doc/Video September 2012