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Anthony Holloway
‎01-21-2021
Mentor
I'm just a person with an interest in being good at their job, and helping others.
Personal Website
Awards
5
Cisco Designated VIPs 2015 Contact Center 2014 Contact Center 2013 Contact Center 2019 Contact Center 2020 Contact Center
1
Spotlight Awards Doc/Video September 2012
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VIP 2020
CCP Member
100 Helpful Vote
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30 Helpful Vote
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Member since ‎07-13-2006
4669
Posts
6338
Helpful
792
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Cisco Certified DevNet Specialist - Collaboration Automation and Programmability
Cisco Certified DevNet Associate
DevNet Class of 2020
DevNet 500
DevNet 500
Cisco Certified DevNet Associate
Understanding of Cisco Network Devices
Understanding Design for Cisco Internetworking Solutions
Cisco Certified Specialist - Collaboration Core
Cisco Certified Specialist - Collaboration Core
Cisco Certified Specialist - Collaboration Core
Cisco Certified Specialist - Collaboration Core
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Design Associate (CCDA)
CCNA
CCNA
CCNA
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Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Re: REST POST inserting a "?"

Created by in Contact Center
01-04-2021
01-04-2021
Right ok, so the Content-Type needs to match what you're sending the server. In UCCX, if you are sen...

Re: REST POST inserting a "?"

Created by in Contact Center
01-04-2021
01-04-2021
What's the value of your Content-Type?

Re: UCCX Call back feature

Created by in Contact Center
01-04-2021
01-04-2021
Actually, that's a limitation of the Call Redirect step. UCCX is performing a blind trasnfer, and as...

Re: REST POST inserting a "?"

Created by in Contact Center
01-04-2021
01-04-2021
I think that makes sense, but doesn't the CMS API require an XML body? I guess not, since you're say...

Re: UCCX: HTTP Triggered Applications and Authentication

Created by in Collaboration, Voice and Video Documents
01-04-2021
01-04-2021
@Bill Talley No worries Bill. I appreciate the conversation. I came to the same conclusion as you, t...

Re: Authentication for HTTP triggers in UCCX

Created by in Contact Center
12-31-2020
12-31-2020
Ok, so a pandemic hit us, and soon-ish became 10 months. Better late than never. https://community.c...

UCCX: HTTP Triggered Applications and Authentication

Created by in Collaboration, Voice and Video Documents
12-31-2020
12-31-2020
Symptoms UCCX does not natively protect HTTP Triggers. Diagnosis I wanted to come up with a solution...

Re: UCCX Call back feature

Created by in Contact Center
12-31-2020
12-31-2020
Yes, I just showed 1 as an example and you could add it to the others with appropriate descriptions....

Re: UCCX Call back feature

Created by in Contact Center
12-30-2020
12-30-2020
I would think you could introduce the Set Enterprise Call Info steps at the following area. Note how...

Re: Why is 9.@ Matching??

Created by in Unified Communications Infrastructure
12-30-2020
12-30-2020
Good replies by the other two gentlemen here, but I'd like to also address the order of Partitions i...

Re: AXL service in CUCM can be connected UCCX is there any other application can be connected using the AXL.

Created by in Collaboration Applications
12-30-2020
12-30-2020
Cisco Unity Connection, Cisco Emergency Responder, Cisco Workforce Optimization Quality Management.....

Re: UCCX Call back feature

Created by in Contact Center
12-30-2020
12-30-2020
The second leg is actually UCCX calling your Agent. So, if the Agent answers UCCX (the automated por...

Re: Cisco Unified CCX report

Created by in Contact Center
12-29-2020
12-29-2020
Do you have the reporting tool already? Do you run other reports today? Keep in mind that with Aband...

Re: REST POST inserting a "?"

Created by in Contact Center
12-22-2020
12-22-2020
I'm not too familiar with the CMS API, but don't you send it an XML payload? At any rate, can you po...

CSCvu61416 - Enhancement Make Rest Call Step Password parameter visibility is plain text.

Created by in Cisco Bug Discussions
12-22-2020
12-22-2020
I posted about this in the past. Cisco, could you please update the defect? https://community.cisco....
Public Statistics
Date Registered ‎07-13-2006 02:19 PM
Date Last Visited ‎01-21-2021 08:08 PM
Total Messages Posted 4,669
Total Helpful Votes Received 6338
Helpful Votes Given To
Awards
Cisco Designated VIPs
2015 Contact Center
Cisco Designated VIPs
2014 Contact Center
Cisco Designated VIPs
2013 Contact Center
Cisco Designated VIPs
2019 Contact Center
Cisco Designated VIPs
2020 Contact Center
Community Spotlight Award
Doc/Video September 2012