Hi everybody,   On the UCCX Live Data Reference there is a report named  Voice CSQ Agent Detail Report which contains the column Current State. That column contains the state of the agent—Logged-In, Logout, Not Ready, Ready, Reserved, Talking (from C...

Hi everyone,   We are a third-party application that currently is able to collect CDRs via FTP/SFTP from the CUCM (CDR on Demand) and to block specific devices defined in the CUCM (based on configured calling search spaces) via AXL API.   My question...