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I am trying to setup a scripted AI agent. I am trying to understand how to pass data back from my contact center flow to the agent. The documentation is very limited. Specifically, this is what I am trying to do:Information from Cisco documentation:R...
Hello
Trying to use the Bulk save Team(s) API to bulk add Teams. It is working with the exception of desktopLayoutId. Even if I specify the ID of a different desktop layout, once the team is created it is assigned Global Layout, not the layout I spec...
Hello I have an issue where I am upgrading ASA5585-X Active/Standby pairs from 9.1.7 to 9.8.4(26). Several pairs have been upgraded, and in each case, the Standby device is reloaded first. However, when it reboots, it boots back into a Cold Standby s...
Hello
I do not support the IPS devices but have been asked to see if I can gather some info. On the FMC webpage, I have selected Intrusions->Events. I specified a date range and I have a page of events listed. If I then click VIew All button, I see...
Hello
Sorry if this is the wrong place to post. Please correct me if so.
I have been tasked with gathering event logs from a Cisco FirePower 8120. I don't know the first thing about the device. Could someone tell me how I would go about extractin...
Rudrakshi
Thank you for the reply. I just tried this again today and now it is working. Someone else must have seen the issue and resolved it. Thanks again!
Eric
Thank you Marvin I have had the same issue on 5 identical pairs of FWs at different locations. I believe it must be a bug of some sort. I will open a case with TAC. I just wanted to post here in case someone had already experienced the same and knew ...
Thank you John I have had the same issue on 5 identical pairs of FWs at different locations. I believe it must be a bug of some sort. I will open a case with TAC. I just wanted to post here in case someone had already experienced the same and knew a ...
Thank you Sheraz. Actually, Reports is exactly what I needed. I was able to create a custom report and include all the necessary information and save as a csv.
Thanks for your reply.
Eric
Thank you Balaji. I will review and keep handy. If anyone has a more specific response to how/where to download logs, that would be appreciated. In the meantime I will review the admin guide.
Thanks!
Eric
