08-29-2025 09:00 AM
Hello
Trying to use the Bulk save Team(s) API to bulk add Teams. It is working with the exception of desktopLayoutId. Even if I specify the ID of a different desktop layout, once the team is created it is assigned Global Layout, not the layout I specified. Is there a solution to this?
Thanks!
09-02-2025 12:48 AM
Hi @ericnlv ,
Please raise a support ticket by sending an email to devsupport@webex.com for further investigation along with the full Bulk save Team(s) API request and response JSON.
Alternatively, you can use Update specific Desktop Layout by ID API to update the existing desktop layout and pass teamIds that specifies the teams id to assign to that Desktop Layout.
09-08-2025 03:24 PM
Rudrakshi
Thank you for the reply. I just tried this again today and now it is working. Someone else must have seen the issue and resolved it. Thanks again!
Eric
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