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Hello community, We are planning to move from UCCE 10.5 to version 11.5. We are aware of the upgrade process, however, shall we resize our solution to get rid of some nodes ?I mean version 11.5 should offer more capacity, should we revisit the system...
Thank you for your insight Omar, that helps! We are using Virtual Voice Browser indeed, regarding the version that we are going to move to, it's not decided yet, it could be 11.6 or 12.0n, discussions are taking place.
The step by step scenario is available under the following path : https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_5_1/Installation/Guide/ucce_BK_UC0EC773_00_ucce-install-upgrade-guide/u...
