Help for Upgrade UCCE version 10.5 to 11.5

[Ingeniero de Soporte Noc Micronet]

Hello, we need to migrate an ucce version 10.5 to ucce version 11.5
We need to know the specific steps, step by step about everything we need to consider for the upgrade.

[Sasikumar Divvela]

11.5 is patch upgrade so you need to install on top of 11.0 version. Please refer to install and upgrade guide for detailed steps.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_5_1/Installation/Guide/ucce_BK_UC0EC773_00_ucce-install-upgrade-guide.html

[Pigro]

The step by step scenario is available under the following path :

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_5_1/Installation/Guide/ucce_BK_UC0EC773_00_ucce-install-upgrade-guide/ucce_BK_UC0EC773_00_ucce-install-upgrade-guide_chapter_01001.html#t...