About RonF

RonF · 10-18-2023

I have a CSPC collector, version 2.9.x. It will not accept logins. When I try to login via HTTPS and enter in the admin ID and PW it shows "Connecting to CSPC server" and the cursor spins - and never stops spinning. When I try to log in via SSH an...

RonF · 03-23-2023

I am trying to log into our company's CSAM account, for which I am an administrator. I am told that I cannot continue until I accept an agreement. When I try to do so I get:I have been trying this for over a week. I was told to use an Incognito or...

RonF · 03-17-2023

I have been getting e-mails from my CSPC 2.9 system that my collectorlogin password was soon to expire. Now I try to log in to change it but it won't authenticate me. How do I recover this?

RonF · 03-17-2023

I am running 2.9. I was going to upgrade to 2.9.1.5 but apparently support for that is going away. I looked up the upgrade process for going from 2.9 to 2.10.x but it appears that you can't upgrade - it's a whole new install. Is that true? What is...

RonF · 09-20-2022

We have multiple data centers with similar core network architectures. The device names in those locations are differentiated not by a short hostname but by their FQDN with a site sub-domain. Thus, we have "router1.atlanta.ASnumber.company.com" and...

RonF · 03-05-2025

I'm good on steps 1 and 2 - step 3 is what's missing from the config. But then why does it work using pscp and not scp?

RonF · 03-05-2025

I actually DO have that statement in my config. But using scp from my PC's command line still failed. It connected to the server, but for some reason would not accept keyboard input. It's a C8300 running IOS-XE 17.12.01a. Whereas using pscp (from...

RonF · 02-19-2025

I ended up using pscp. I tried using scp but I found that it would not accept my keyboard input when I tried to enter in my password.In using pscp be sure to specify the correct protocol. Initially I got bombed - it would take my PW but then immedi...

RonF · 09-20-2024

This solution does not work for me. When I run "run bash sudo su" I get an error. It turns out that "bash" isn't an option; only "cid" and "guestshell" is. I did try this with "guestshell" but the error still recurs. I had to install guestshell, ...

RonF · 09-18-2024

Did not work for me. For one thing, "run bash sudo su" gave me "% Invalid command at '^" marker." pointing at "bash". "run ?" came up with the alternatives "cid" and "guestshell". I had to install "guestshell".After that, I logged in only to find...

Member Since	‎03-28-2018 07:37 AM
Date Last Visited	‎03-11-2025 03:24 PM
Posts	98

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CSPC Login Expired, Cannot Log In via neither SSH nor HTTPS

Cannot Access CSAM - Agreement Acceptance is Refused

collectorlogin password recovery

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