Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi Tim,One option would be to use 2Ring's Gadgets for Cisco Finesse. 2Ring gadgets have toast notifications amongst many other features. Below is an image from our demo system. https://www.2ring.com/gadgets2Ring is on Cisco’s Price List (Solutions...
Hi Tanner,
2Ring has a has a "Cherry Picking" application which is part of our Enhanced Gadget Bundle.
2Ring Cherry Picking
Lists calls currently waiting in selected queuesSet of columns displayed is configurableAgent can pick the next callCan be use...
Hi Tom,In the event that you don't want to build and maintain a custom gadget for the customer you could always explore 3rd party solutions such as 2Ring. 2Ring has Dashboards & Wallboards with over 250 KPI that include the real time statistics ment...
