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We are using CCM4.0 with Attendant Console 1.3 and we need to know who is logged (and online) at the pilot point during the day. I've been having a look at ART,CMM and CDR SQL databases but I haven't found any table with some kind of log file. Is the...
I'm trying to install an Unity 4.0(5) wind2kserver with Exchange2k3 into a child domain under a large forest. I do not have rights at the top level but the top level administrators assure me that the schema database is updated for Unity. Is there a w...
I'm trying to install a Unity 4.0(5) with Exchange 2k3 in a child domain under a big forest. Everything has been correctly installed until I've tried to run Message Store Wizard at nearly the end of the installation. The Wizard says there is a permis...
I need to develop custom reports for both incoming and outgoing calls. I've seen that all incoming calls to PSTN are recorded into CDR database but outgoing calls are not stored.Is there somewhere else where I could find outgoing calls information? M...
Hi!,Thanks in advance for any help!!!!...I've been having trouble with ART since I've started Extension Mobility on CCM4.0. Since then , after the login page an error ocurrs with LogonServlet.class page.The error says 'The server encountered an inter...
Our CM is integrated with DC directory, we'd reseted the password but it didn't work.We've reinstalled the CAR and it's working again. Thanks for your help.aitor
Thanks a lot ! but with the performance monitor I can see how many users are active... Is there a way to see WHO (username-logged) is active?thanks in advance,
I ran the latest permission wizard from www.ciscounitytools.com (2.1.0.32) and I'll import all users from Exchange but I did not run the delegation wizard at the Organization level.I don't really understand why do I have to ran the Delegation Wizard ...
If the schema has to be extended only once, do you know if there would be any problems if I add a different Unity version to a forest where already is placed a Unity server?There's a Unity 4.0(1) running in a child domain of the forest. For this Unit...
UPS!I think I didn't explain myself very well. I'm trying to access the CDR Analisis and Reporting feature throught http://CCM1/art as I used to do. But it doesn't work anymore. Do you have any idea I could try? Thanks a lot.
