Hi, In case Power LED is glowing quickly with green color, that indicates the device is running corrupt firmware. It seems the previous firmware upgrade got interrupted somehow during the up-gradation process which is causing the issue. Caution mentioned in the admin guide as follows… “During a firmware upgrade, do not try to go online, turn off the device, shut down the PC, or interrupt the process in any way until the operation is complete. This process takes about a minute, including the reboot process. Interrupting the upgrade process at specific points when the flash memory is being written to may corrupt it and render the router unusable.” If the reset button is damaged already then holding that button more than 10 seconds may not work to reset the device to factory default settings. You may open a case with Cisco to get support on this issue provided the entitlement is valid still for that hardware. Admin guide link: https://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/rv130w/admin_guide/en/MR1/rv130w_AG_en.pdf Quick Start Guide link: https://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/rv130w/quick_start_guide/en/rv130_rv130w_qsg_en.pdf You may follow the link to open a case: https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html ... View more

Hi, Sorry for the inconvenience you are facing. The mentioned issue has been reported already, may need to replace the hardware provided the entitlement is valid. Please open a service request following the below mentioned link to track the issue. https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html ... View more