Hello BigK, The dialed number analyzer is a tool to check a particular flow in CUCM, it will not provide any sort of call history.To review call history you can use the CDR records.Let me tip you on how to check that information quickly:[+] Open the ...
Hello Ana,DNS unreachable does not necessarily mean that you have no connectivity to the DNS server.Let's do the following:[+] Go to the CLI of your publisher and issue "show network cluster"[+] This will give you a list for all the nodes in your clu...
Hello Sonam,I'm not sure that I'm following the integration that you have.Usually when UCCX is deployed there is no SIP Trunk between UCCX and the PSTN.The setup should look something like this:PSTN -> VoiceGateway/CUBE -> SIP Trunk -> CUCM -> CTI RP...
Hello Eileen,
Do you know if the phone is getting IP from the DHCP server?.
If you want to troubleshoot this issue yourself, you might need make a phone console cable. This will allow you to gather the phone console logs and determine what is happeni...
