In the script editor: How can I construct a Language variable from a string? For example I have a string variable x="en" and a language variable y. I have tried to set y = "L[" + x + "]", which does not work. Thanks in advance.
We are about to change the extension numbers on about 650 mailboxes. I looked at the bulk edit utility and it will not work because of the numbering plan. Is there another way to make all these changes from a csv file?<br><br>
On the CRS server goto System > LDAP Information > LDAP Server hostname... There you can enter the primary and secondary LDAP server hostnames/IP addresses. If you only have the publisher entered there, then when you reboot you could have issues with...
I would double check that both JTAPI providers/CTI managers are properly programed and running. And if using DC Directory that it is running on the subscriber and that it is programmed in the LDAP information. Then reboot after hours.
You can do this via the IPCC Express "Get Reporting Statistic" object. Set the Report Object to "CSQ IPCC Express" and the Field to "Position in Queue". Note that the position in queue can increment if a higher priority call comes in. So it is not al...