1. Check the device has a owner associated with it.  2. Check the line has a user associated with it.  3. Check the user has control of the device 4. Check the IPPA and RMCM application users have control of the device.    Cheers Jamie   

Hi Guys. This happened to me because I rebuilt unity and restored it to new hardware but didnt immediately install the configured locale. After installing the locale, the issue disappeared. I could of probably gone into System Settings / General Conf...

Hi Guys. I also had this exact issue and I managed to resolve it. The user had been given a new phone 8811 and the old phone 7962 had its associated number removed. The application users RMCM/IPPX user still had control over the old 7962 even though ...