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Dear, We have performed an UCCX upgrade from version 11.6.1 to 12.5SU1. Customer would like improve the agent experience and include some webpage on Finesse layout. We have take embeddedWebAppSampleGadget (with the right URL also try with https://ww...
Dear,I've developed an application using AXL. The version for CUCM was 8.6 when I've created this application. Now I'll upgrade my production environment in version 11. I've tested my application with my CUCM v11 but it doesn't work.I've the followin...
Dear all,I've an upgrade planned for this week-end. For the version 9 of UCCX, the DNS is mandatory. But I don't have a DNS on the VLAN of servers. I don't find the documentation for the requirement of this server. This DNS server needs to have a con...
Dear,Finally I've resolved the last issue.Please find below the code generate with WSDL.exeFor resolve the first step is to add 2 variables like itemsField (I use itemsField2 and itemsField3)You need also modify the parameter of the project ==> Right...
Hi Chris,I read on the "Cisco Unified Contact Center Express Installation and Upgrade Guide Release 9.0(2)" the following recommandation:"DNS configuration and domain fields are mandatory for Unified CCX installation. Both forward andreverse lookups ...
