Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Need help. Our endpoints are constantly losing connection with the VCS. Sometimes it takes 5 mins or 3 hours before it losses connection. On the call logs, i see the reason for disconnect is "Remote Rejected". When our VCS provider checks on their...
Long story short, we've accidentally purged all our systems off TMS and no backup can be found (no snapshots of the sql database as well). Is there a way to recover all the systems that were purged?
Hello, Need help on setting up a macro that will switch IPv4/H.323 settings. Does anyone have sample macro code for updating the IPv4 settings? I have H.323 setting macro working already but unsuccessful on changing IPv4 address. Thank you.
What microphone does Cisco recommend for the Desk Pro's? We've tried using different 3rd party USB mic's but none of them mute the system, only the USB device. We're trying to get a mic that when muted also mutes the system.
On the back of the Desk Pro they have a HDMI out slot, but when i plug a HDMI cable (multiple different HDMI cables) from that slot to a external tv/monitor, my device does not recognize. On the manual that came in the box said that the HDMI Out slo...
Thank you. I've made the changes to reflect the new syntax but it's still not working. i forgot to mention I'm running RoomOS 10.15.3. I did how ever notice that on an older software version CE9.7 it works but we cannot run anything CE9, we have t...
Below are the Macro's im working with. The file titled ".H.323" switches just the H.323 settings and is working properly. The file title "H.323 with IPv4" currently doesn't work but would like it to. The reason im doing this is to allow our custom...
Wayne, With some of our customers, they are using the Desk Pro as conference room style device instead of just using a Room Kit mini or Room Kit. With the current set up, using a external mic, when the customer mutes the external mic the "mute m...
