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This all depends on where the disconnect is coming from. It is likely that the OGW is terminating the call because it's taking so long for the TGW to connect the call. E1 R2 is notorious for this. Can you describe your topology and also provide "d...
Hi Alex -We'll need to see some debugs from the call disconnect to determine why the calls are dropping. Can you capture:- debug voip ccapi inout- debug cch323 sessionduring the time when the call drops?Regards,Clay
Hi Cleber -The cause codes can be confusing. In this case we see that the cause code is 0x10, which is decimal 16. These translate to "normal call clearing".Mar 20 20:31:43.786: ccGetDialpeerTag (callID=0x4118) Mar 20 20:31:43.786: ssaIgnore cid(16...
It's probably best to open a TAC case to track crash issues.It is possible to get some general cause information (hardware vs. software) by looking through "sh ver" and "sh stack".Regards,Clay