Hi,We are using sip trunk + BIB for call recording with CUCM.We found that CUCM did not send the SIP BYE message occasionally at the end of a recording session.Kindly please assist me .Thanks
Hello , we are trying to detect if a Cisco TAPI device ( can be IP Phone , IP Communicator etc) is disconnected from the network or powered off . From Cisco TAPI we couldnt find an option to get an event in the case of such an incident. We are not...
Hello , we are trying to detect if a Cisco TAPI device ( can be IP Phone , IP Communicator etc) is disconnected from the network or powered off . From TAPI we couldnt find an option to get an event in the case of such an incident. We are not getti...
Hello , i have upgraded the migrated the firmware of Cisco 8845 IP phone from enterprise firmware to MPP firmware. Firmware migration went well and all seems good.. but when i tried to register the IP phone over SIP TLS to Asterisk PBX , it is alwa...
Hello, While testing our CTI application (TAPI) with CUCM 11.5 we noticed that , when a new phone is added or removed from the Application user associated with the phone , the application doesnt recieve any LINE_CREATE or LINE_REM...
Hi dstaudt, Thank you for your assistance. We initialized the app using lineinitialize , then opened each line with lineopen and then for each line we called the lineSetStatusMessages with dwLineStates = LINEDEVSTATE_OUTOFSERVICE . we tested it w...
Thank you dstaudt . Are these PHONE_STATE messages available in the line call back function initialized from lineInitializeEx API ? i think LINEDEVSTATE events will be available in line call back function , but i was wondering if PHONE_STATE events...
Hello Dan , Thanks a lot for your reply. I could find that there is an option in Cisco MPP phone's web portal to configure Custom CA Rule underVoice -> provisioning menu. Is it expecting an http link to a client certificate from /CN=Asterisk Pr...
Hello,I think we were able to find out the area of code where the issue is occuring. When we get the event LINE_CALLINFO we were using the below code section while (1){lineGetCallInfo((HCALL)monitorID,lnCallInfo);if (lnCallInfo->dwTotalSize < lnCall...
Hi Bipin, The issue of not showing the Lines which are newly added or removed , was resolved by deleting the current Application user to which the devices were associated with and assigning those devices to a new user. However we still face an issue...
