Ok, we think we may have found out the problem, just not sure how we resolve. We are logging into the Cisco Service Access Management application to add users and assign roles. We are able to add new users, then we go to assign a role under User-Role...
Sounds like a NAT/No NAT or ACL issue on the ASA. How is the branch office connected to the main site? If its VPN, make sure the VPN remote subnet is included in the branch office site to site VPN ACL and NAT rules and vice versa (include branch off...
I ran into a similar problem where after exactly 30 minutes the call would drop on our CME router. It was a problem with the REINVITE between CME and our SIP provider just like Logan mentioned. Here is what we did to fix it, you may have some luck wi...
I have run into this issue before and it has to do with the phone loads and SRST version. It was a conflict with the button template. I was running 7.1 on the router and needed to use 8.4.1 to get it going correctly. I think for CME 8.5 the recommend...
The one thing I noticed is you dont have a port assigned for the dial-peer going outbound to the CUCM. Can you try changing your session target in dial-peer voice 500 voip to this:session target ipv4:10.180.54.1:5060If this doesnt work, is it possibl...
