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We have a new CSPC appliance we are using to run scheduled collection and uploads to the SNTC portal. We deleted out the inventory in the portal, verified it was cleared, created a new discovery/upload job and saw it completed successfully. The CSPC ...
We have a customer who has signed up for a Delegated Administrator for his company and has been approved. He is able to login to the tools.cisco.com/CDCEB management portal and can see his username listed as an administrator. When he navigates to the...
We have a 7962 phone registered to our CME router, version 7.1 with button 1 and button 6 currently assigned DNs. Buttons 2 - 5 are unassigned currently. We are trying to add a speed dial to button 3 but it doesnt seem to be working. I think its tryi...
We recently configured a SIP trunk to the PSTN with our CallManager and everything is working beautifully. Right now we have all ports open inbound and would like to lock it down. Is there anything else besides port 5060 UDP that I need open? I am al...
Hey, got a question here about configuring load balancing to backend SSL servers. Basically there are two backend servers, if a user hit ine we want them to stick to that server for their session, but we want connections comin in to be load balanced ...
Ok, we think we may have found out the problem, just not sure how we resolve. We are logging into the Cisco Service Access Management application to add users and assign roles. We are able to add new users, then we go to assign a role under User-Role...
Sounds like a NAT/No NAT or ACL issue on the ASA. How is the branch office connected to the main site? If its VPN, make sure the VPN remote subnet is included in the branch office site to site VPN ACL and NAT rules and vice versa (include branch off...
I ran into a similar problem where after exactly 30 minutes the call would drop on our CME router. It was a problem with the REINVITE between CME and our SIP provider just like Logan mentioned. Here is what we did to fix it, you may have some luck wi...
I have run into this issue before and it has to do with the phone loads and SRST version. It was a conflict with the button template. I was running 7.1 on the router and needed to use 8.4.1 to get it going correctly. I think for CME 8.5 the recommend...
The one thing I noticed is you dont have a port assigned for the dial-peer going outbound to the CUCM. Can you try changing your session target in dial-peer voice 500 voip to this:session target ipv4:10.180.54.1:5060If this doesnt work, is it possibl...
