We have a new CSPC appliance we are using to run scheduled collection and uploads to the SNTC portal. We deleted out the inventory in the portal, verified it was cleared, created a new discovery/upload job and saw it completed successfully. The CSPC ...

We have a customer who has signed up for a Delegated Administrator for his company and has been approved. He is able to login to the tools.cisco.com/CDCEB management portal and can see his username listed as an administrator. When he navigates to the...

We have a 7962 phone registered to our CME router, version 7.1 with button 1 and button 6 currently assigned DNs. Buttons 2 - 5 are unassigned currently. We are trying to add a speed dial to button 3 but it doesnt seem to be working. I think its tryi...

We recently configured a SIP trunk to the PSTN with our CallManager and everything is working beautifully. Right now we have all ports open inbound and would like to lock it down. Is there anything else besides port 5060 UDP that I need open? I am al...

Hey, got a question here about configuring load balancing to backend SSL servers. Basically there are two backend servers, if a user hit ine we want them to stick to that server for their session, but we want connections comin in to be load balanced ...