Trying to stand-up our new SX10. Presently we have several endpoints which we do NOT register to our CUCM. We dial via e.164 alias. We are running TMS version 13.2.1 which, when added in, sees our endpoint and recognizes it as an SX10. It will not allow me to launch a call between the SX10 and any other of our endpoints, saying "no route possible between participants". I need to get this online and functioning in our environment as it is replacing a heavily-used Tandberg relic. What is the best course of action?
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