About Arnie.Holder

Arnie.Holder · 08-02-2007

We are currently running CCM 4.1(2) and IPCC 6.0. Both use SQL Server 2000 SP3.We have a link to the HDS servers from another SQL Server which pulls things like the Termination Call Detail records every night. We are going to be upgrading that serv...

Arnie.Holder · 04-20-2006

We are running IPCC Enterprise 6.0 SR3.We have a group of case workers that, after finishing an Inbound call, need to place between two and four Outbound calls. The average length of time required for their Wrapup, including these Outbound calls, is...

Arnie.Holder · 09-08-2005

Due to increasing complexity in our scripting, I am finding myself needing to requalify calls more often. Usually I just need them to go to an existing script that already has a Translation Route to VRU node. Is there a way to check and see if that ...

Arnie.Holder · 08-03-2007

We are pulling a number of things, particularly from the Termination Call Detail. We are copying the data using a linked server. That is where the problem is when trying to use linked servers that are 64-bit connecting to a SQL 2000 SP3 or 4 server...

Member Since	‎12-16-2004 11:17 AM
Date Last Visited	‎08-18-2017 03:53 AM
Posts	5

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MS SQL Server KB 906954

Wrap up time after Outbound call

Translation Route to VRU

Re: MS SQL Server KB 906954