Hi,   I received an email telling me I am now an administrator for smart services. I can see it appears in my profile. When I click on the email link that asks me to access the system (https://tools.cisco.com/smartservices) I get into the system and a few seconds later I get a screen telling me that I have no access.   I sent an email to service_access_management_support@cisco.com who then told me to post here to get a solution. They checked my cisco ID indeed has access and more than 24 hours have passed. In fact a few days have passed...   Please help!!   Get Access to Smart Services Connection Now You do not currently have access to Smart Services Connection. You must be entitled to at least one Smart Services contract to request access. ... View more