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mcreddy008
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Member since ‎04-03-2015
‎11-05-2019
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CUIC Error-Dataset Status is Failed(system resources low)

02-10-2017
We are getting the below error while fetching reports in CUIC(Attached the Error details) CUIC Version: 8.5.4  Please let me know if any solution to fix this issue

http status 404 -/desktop/container/j_security_check Finesse

12-07-2016
Hi All,We are getting the below error Intermittently  for couple of agents on the finesse agent desktop screen.http status 404 -/desktop/container/j_security_check FinesseAttached the screenshot.Please let me know your thoughts on this issue.

ANI is not displaying in Direct Preview Calls during reserve mode

10-17-2016
We are migrating CTIOS to Finesse.In Current CTIOS desktop ANI number getting displayed in direct Preview calls during reserve mode. However ,On Finesse 11.0 ANI is not being displayed for direct Preview calls during reserve mode without this informa...

Need to Block Manual Outbound call during non business hours

06-02-2016
We have a requirement to restrict manual outbound call during non-business hoursNeed to verify  the time of call falls within 8 AM to 9 PM taking the time zone into account base don Are code of phone number.Is there any way we can achieve this throug...

Can we subscribe the events/notifications sent by Finesse Server to Think Client CRM by using XMPP

03-09-2016
We are  having windows desktop based CRM application which was developed in .net .Can we subscribe  the events/notifications sent by Finesse Server to Think Client CRM by using XMPP? 
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Member Since ‎04-03-2015 08:01 AM
Date Last Visited ‎11-05-2019 11:15 PM
Posts 11