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I have a call studio app that plays some audio to the caller, and waits for a response (a menu). The VXML has <prompt bargein="true"> allowing the caller to barge-in instead of having to listen to the entire audio playback.I need to know for reporti...
We currently have our Voice Gateway configured (and working) using one TTS and ASR server from one vendor.We would like to add another TTS and ASR server from a second vendor. Is this possible (I think so)?Here is the part of our config that contain...
We have a custom java voice element that uses the CVP Foundation Classes Java API to code an inline speech grammar as follows: VGrammar speechGrammar = VGrammar.getNew(pref);speechGrammar.setSpeechInline(new String[] {"red", "pink", "orange"}, new S...
Is it possible to pass Vendor-Specific Parameters from a CVP VXML Application to the Cisco MRCPv2 Voice Gateway, and then be passed to an ASR or TTS Server ?
Thanks for your reply! I am hoping there is some property I can set that will tell the VG or VVB to return this to us. I don't think the length of time would work. We'd have to know the length of each audio playback. Plus the caller could barge-in...
Thanks for your suggestion. This has potential for a long term solution, but for now we need to quickly circumvent a problem that should hopefully be fixed early next year.
Thanks for your $.02 This is meant to be a temporary solution until we no longer have a need for the second vendor. Hopefully 6 months or so.We need to control which vendor gets used from our custom VXML code. So we won't be trying to load balance...
