We've recently upgraded Unity from 3.1.5 to 4.2 running with Exchange 2000 and a Nortel switch. With the upgrade we have noticed the subjects of the messages were slightly different. I know 4.2 allows the subjects to be customized now through the Ad...

Is there a way to find the firmware version of the dialogic boards without stopping the Unity services to use the Dialogic Configuration manager? We are using Unity 3.1.5 with a Nortel switch and are trying to determine if we need to purchase new di...

We are currently running Unity 3.1.5 with Exchange 2000/AD running off box. Over the past few weeks,we've been having a problem throughout our offices importing new users into Unity. We can get to the SA but when we click (+), the import user windo...

We are currently working on delegating authority in AD to the local system administrators. As part of this project we need to change many of the service accounts that start the Unity services. We are running 3.1.5 (failover) with Exchange 2000 runnin...

I'm trying to determine if there is a way to add a group of users as Administrator accounts by using the GrantUnityAccess tool. I know that it can be used for individual accounts but we have a large number of administrative accounts that we are setti...