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Hello, Is anyone here using UCCX 11.6 with Oracle 19c. Our DB team is upgrading Oracle database from 12c to 19c, I have had no experience in integrating 3rd party database? I wanted to check if anyone has had this experience and maybe share some thou...
Hello - We are using uccx 11.6 and recently I had to rebuild the crashed UCCX Subscriber node, our old subscriber had a CA Certificate installed on it. It has the same hostname & domain as before. Can I reuse the same certificate for new built node o...
Hello - did Cisco ever find a solution to this? I have the same problem as well. Our UCCX reboots randomly every few days due to high CPU usages. Even at 3 AM our cpu is at 70-80% usages, with no agent logged in and no backup running either. Even th...
Thanks Mike, i should have explained better with more information. UCCX has connection to Oracle Database server which has customer data - registration number, etc. So when customer call comes in it can do lookup for customer using some the informati...
Hello All, I have been using this wallboard for little while now. It works great pulls CSQ stats. Looks great! The only thing sucks is in HA cluster, you have to manually point to Master UCCX node. I wanted check if anyone has tried the finesse agen...
Hello All, I have been using this wallboard for little while now. It works great pulls CSQ stats. Looks great! The only thing sucks is in HA cluster, you have to manually point to Master UCCX node. I was actually if anyone has tried the finesse agen...
thanks Anthony. I figured it wouldn't work, wanted to get second opinion. we had multiple issues - backup files were corrupted, any attempt to restore would fail. old sub was build using old vm template version 8 which limited IVR ports to 100. So en...
