I've been at Cisco for 8 years, so have a good idea where some of our best resources are located. Ping me if you think I can help you. Subscribe to our monthly newsletter at the URL. Expertise: How to find routing, switching, mobility, security, WAN optimization, and Cisco Prime network management resources. I'm also jumping into social media activities with three feet, four arms, and a couple of heads. It takes that many body parts to work all the channels at one time :)