My apoligies if this question has been posted before, but we are running IPCC Express Premium Edition 4.04 and we are started to receive the error indicating that we've reached the maximum number of available logins. We are currently licensed with 5...

Hello,There is an infrequent issue that my call center manager complains about where an agent will receive a call (i.e. the call gets past the "connected" step in the script) and then it will go abandoned. I am assuming the caller is the one disconn...

Hello,I have a Unity/Exchange setup with 50 subscriber mailbox licenses. I've reached the limit, however, I need to add more licenses (about 15) to be used temporarily (2 - 3 months). While doing some brief research, I noticed that the minimum numb...

Hello,I have a Cisco Aironet AP1231G running software version 12.3(2)JA. I need to create a guest SSID that has internet only. I don't want users on this SSID to have access to our internal network. I noticed the "Enable IP Redirection on this SSI...