Thank you so very much for the feed back. I really appreciate it. That explains why I have been having issues getting the software. Our contract is expired and I am working on it currently. I was just having trouble figuring out if it was free or had...

Can I ask a follow up question to the group? I am working on my Smart Net contract currently. Cisco has told me that Cisco Smart Net Total Care is free if you are purchasing Smart Net contracts. Does anyone have experience with this? Is the software ...

I had a similar issue. I found that my cross connects on the 66 block we off by one binding post. Try re-terminating you lines.

I am in a similar situation. I have 3.0 Unity with exchange 2003. Cisco does not support it from what I have been told numerous times. When you upgrade your unity server to version 4.0 or higher then it is supported. Version 3x with exchange 2003 is ...