Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I have a phone that I had registered and sending/receiving calls previously, but after deleting and re-adding the phone, the server reports that it's "not found," Warning: 399 hq-cucm-pub "Unable to find device/user in database" 5 11.649333 192.1...
Hi! I have a Cisco 7965 phone that cannot be configured for SIP. The phone contacts the TFTP server, downloads some files, and then resets its IP. The status message log reads, "Trust List Update Failed."What needs to be done for this phone to be ...
I configured a Cisco 7975 for SIP protocol. The phone was previously working with SCCP, and could make and receive calls. Now, the phone reboots when I pick up the handset to make a call. The phone will also not receive a call from another phone.N...
Hi! I have three Cisco phones for my tests, a 7960, 7965, and 7975. The 7965 is OK, but the 7960 and the 7975 can't register.Is there something special that needs to be done for these phones to register?When doing a WireShark trace, I noticed that ...
Hi! We are having a problem with our phones initiating a call. They register with no problem, but when I try to make a call from them, the Cisco server ceases traffic. It doesn't close the TCP connection, it just ceases traffic.I noticed in the se...
Found correct configuration.User had been set up with Digest Credentials. Cleared them out, and saved the configuration.Phone had not been set for Digest Credentials. Set these to the user's credentials, and saved and applied the configuration.Phon...
Hey Joe I’m not the group that is working on thisBrian Miller, our lead software test engineer is in charge of getting the test bed setup and functioning.I just scheduled the test time.Chuck WichserTechnical Support ManagerTeo TechnologiesUC ...
I have a phone load, but my question is on the method of how to transfer it to the server. I tried a tftp client, and the client failed with an error. The instructions in the link just say to put the files on the TFTP server. The 10.10.20.1 server...
How does the VLAN MTU affect the "USECALLMANAGER" in the phone configuration downloaded from the server? It still downloads this, and if the phone is reset, then I have to manually change the configuration on the phone.
