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I have a JTAPI application that does call routing using CTI route points. Javadoc documentation for RouteSession.selectRoute(String[]) tells me that the given destinations are tried in priority order. Is there a way to use/call all of the given desti...
We have a situation, where a single call to a CTI Route Point causes multiple routeEvent() method calls to our JTAPI route callback. This happens randomly and usually there is only one routeEvent() method call.
Hello!I'm working on a project, where we have CUCM configured with CTI Route Points and CTI ports. Our backend server does the routing using JTAPI RouteCallback interface to 3rd party SIP phones. This part is mostly working correctly. In the case whe...
Thank you for you answer.My problem was related to connection problems. Whenever JTAPI provider connection would fail, there were leftover routecallback that were not cleaned up properly, causing multiple routing calls.- Markus Latvala
I got confused when talking about dynamically registering the CiscoMediaTerminal.What I meant to ask was how would one dynamically create a CTIPort into CUCM? Is there a way using JTAPI or would I have to use a different API?
Thanks for you reply, indeed RTP was not setup correctly and using your advice I managed to get things working.I do have a follow-up question. Our CTIPort configuration is static at the moment, and I would prefer it to be dynamic. What JTAPIinterface...