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I am building an app that integrates with Finesse using the API. I need to retrieve a list of all configured queues in the system on startup. How can I do this? At the moment I only seem to be able to:A) Retrieve a specific queue based on its IDORB) ...
Thanks for reply again,Not sure what you mean by PG?The requirement that I need to fulfil for the business is that we have a contact centre with several groups of sales agents, customer service, retention department etc. These groups/departments have...
