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What are the specifications of the VM that you are using? Also what version of call studio are you using?With the Screen shot you provided.. I saw Xms 40mXMx 384mBoth value should be 1024m
Kindly find the below link for more information.https://supportforums.cisco.com/discussion/12982501/cvp-should-we-use-sub-dialog-or-sub-flow-or-app-jump-move-between-cv…
Hi McKenna,The Call Type Interval tables do not represent the contact data at the “skill” level neither at the “skillgroup” level. Call Type and skillgroup are different entities. If you want to report for sub skillgroup “skill” , you can fetch data ...
