Hi Vinod,Stored Procedure or Anonymous Block based reports cannot be filtered using every field in the report, like in the case of SQL. When you use an SQL based report and choose a filter made of a few fields from its select clause, CUIC server dyna...
Hi,You probably do not need a custom value list. You can still go and add custom collections under the Agents (or any other) stock value list. It should work.The team collections sync'ed via user sync process are protected so that the system has full...
Hi - In P/CCE, Live Data currently does not publish details of logged off agents. So this will require an enhancement to be implemented in the solution.Regards,Raj
Hi - This will require someone to take a look at your box. The only thing I can imagine is that you are missing the language pack - but even then English-US should've been available by default.Can you open a case to get someone from customer support ...
The value list values do NOT appear in the grid that shows the report data. The value list values are used only for filtering purposes.The value list values are displayed when the user runs the report, in the filter selection screen. Now, the values ...
