I have inherited some minor admin tasks for one WCS and 4 WLC. The issue is that when onsite techs run reports it shows an AP down say in room 101. The real issue I think is that in room 101 the MAC address listed for that room in the WLC is not that same as the one listed in the WCS, how do these get updated? ... View more

If I do clear counters or clear counters fa0/0...it clears every stat except unknown protocol drops...(see below)...how do I clear that stat? FastEthernet0/0 is up, line protocol is up Hardware is MV96340 Ethernet, address is 001a.2f52.49f0 (bia 001a.2f52.49f0) Description: ;;SUBSCRIBER GATEWAY;;MR;L3 FE; MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation 802.1Q Virtual LAN, Vlan ID 1., loopback not set Keepalive set (10 sec) Full-duplex, 100Mb/s, 100BaseTX/FX ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:00:07, output 00:00:00, output hang never Last clearing of "show interface" counters 00:00:42 Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 90000 bits/sec, 63 packets/sec 5 minute output rate 241000 bits/sec, 39 packets/sec 1346 packets input, 353605 bytes Received 240 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog 0 input packets with dribble condition detected 854 packets output, 274919 bytes, 0 underruns 0 output errors, 0 collisions, 2 interface resets 4415151 unknown protocol drops 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier 0 output buffer failures, 0 output buffers swapped out ... View more

We have a old router (2621) and BBSM in an site. It seems Vista clients are having issues with secure sites, but yet I take the same pc to another site, with newer network equipement (2811), and the same PC connects (so I lead to believe its not a PC related issue). When I do a sniff, the packets seem to be fouled up somewhere between the BBSM and router. Thanks. ... View more

The issue at the hotel A is very very strange. What we have is when guests with Vista notebooks go to say AmericanExpress.com, then they try to login or create a new acct, they can not proceed and get an error of unable to find the page. This is not true for all secure sites, I could log into my hotmail and yahoo just fine, but financial institutions I could not, maybe they use a higher level of security. With XP it works just fine. I took the same Vista notebook over to the Hotel B (we also run the internet pipe into) and it logs to the trouble sites just fine (pretty much mimicking the symptoms the guest are seeing). Take Vista machine back to RI, page can not be displayed. It seems to only affecting the Vista OS and some secure sites. I did extensive research on it yesterday and discovered there is a issue with some net security implementations that Vista uses vs. its predecessors (.…but that then doesn't explain why it works at the Hotel B and not A)…this is a known Microsoft issue best I could dig up. I did some packet captures and I found where comms is being dropped by the website What would you speculate the cause of this is? I am showing a lot of tcp rst between the website and client, unfortunately I have spent about 8-10 hours trying to do research and figure this one out, its not a local configuration issue (guessing) becuase take Vista notebook in hotel A, doesnt work, same machine, Hotel B, works. Take XP machine, works in both Hotel A and Hotel B. Attaching a packet capture....whats really odd is how with same network (Hotel A) different OS, one goes to site, the other one doesnt. Packet 38 shows the TCP Reset being flagged btw. Thank you, ... View more

Would a good description of the throttle variable in the sh int x/x command be : The number of times the router had to drop packets because it could not process them (due to buffer being full, etc)? ... View more

When I log into the router remotely (new install) we see about half the banner, then it pauses, the the other half. When I type in en, it pauses, then about 2-4 seconds later I get the prompt. When I do a show mac-address-table...that takes about 10 seconds (there are only 6 devices on the network), I am getting no duplex error from the rtr to the PON, log file shows no errors. Any ideas? ... View more