What does one do with the CIPC problem report that a user of Cisco IP Communicator can generate? I've browsed the log files looking for clues to a problem, but the level of detail is beyond my knowledge of the product.
One of the biggest hurdles to our deployment of Cisco IP Communicator is getting the correct MAC address from the user. Does the Device Name need to be based upon a MAC address? We have tried a randomly generated device name with alphanumeric charact...
