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Hi, I am using finesse restful services, I the following scenario, fromAddress, DNIS and startTime is missing in dialog XML packet.Deployment: UCCXVersion: 11.5Scenario: The agent is logged out. The extension is working (IP Phone is working)Dialled a...
Hi,I have a UCCX agent with username "abc", I was able to log in to Finesse Agent Desktop, XMPP and RestFull service as well (via java code). Later on, I have changed username to "ABC". What happened now is, I can login to finesse desktop, and can re...
Hi experts,I am trying to connect to UCCE finesse 11.5 to subscribe for XMPP notifications.
ConnectionConfiguration config = new ConnectionConfiguration(server, port, "");
connection = new XMPPConnection(config);
connection.connect();
SASLAuthenticat...
Hi All, I have following questions.Which version of smack is compatible with cisco finesses.(I am using Finesse 10.5).Is there any sample available for java desktop application available for capturing XMPP events?Can I receive JSON instead of XML fro...
We are using UCCX Finesse 11. UCCX Finesse 11.5 was mentioned mistakenly. It is working fine with finesse 11.Can you please recommend the way to connect with finesse 11.5. Both for UCCE and UCCX?