With the release of Jabber 12.0...Jabber now provides multiline, for up to eight extensions within the Jabber client.Multiline offers an extensive list of mid-call features such as hold, transfer, call forward, and more. If you use several lines for ...

One of the rising focus areas is the integration of bots and artificial intelligence with customer experience. When we talk about extending the customer experience, there are three fundamental pillars that define it. These pillars are capable, contin...