With the release of Jabber 12.0... Jabber now provides multiline, for up to eight extensions within the Jabber client. Multiline offers an extensive list of mid-call features such as hold, transfer, call forward, and more. If you use several lines for your daily tasks, multiline allows you to leverage all the advanced calling capabilities, even when you are away from your desk. You can even use it for video calls. Watch the brief overview video, and learn more about Jabber 12.0 by visiting https://www.youtube.com/redirect?event=video_description&v=Cosfzf7XoBo&q=http%3A%2F%2Fcs.co%2Fnr0321a&redir_token=8-q-_FiC2OPOMQ6qP0TPmXAQrUp8MTUyMjg3MjE2OEAxNTIyNzg1NzY4 http://cs.co/nr0321a.
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One of the rising focus areas is the integration of bots and artificial intelligence with customer experience. When we talk about extending the customer experience, there are three fundamental pillars that define it. These pillars are capable, continuous, and contextual, and they are the cornerstones of what Cisco calls the Connected Digital Experience.
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