About saireddy072

saireddy072 · 05-22-2015

Hi,I am newbie to Finesse gadgets, I want to show agent daily statistics in Finesse gadget. Wondering what API's could do this. Any help is appreciated.Thanks!!Sai

saireddy072 · 10-13-2014

Hi Everyone,Since I'm a newbie to call studio,I just wanted to know Whether to go with JNDI or Custom classes to talk to database and why?Please help me out with a java class to talk to the database which can fetch a single record from database and p...

saireddy072 · 05-28-2015

Hi Ewindgat,Thank you for quick reply.Are this live statistics are available for UCCE? or only to UCCX?Because when I login to Supervisor desktop, I don't see any of the Tabs Is there any setting that makes those tabs to appear on dsktop?

saireddy072 · 10-20-2014

Hi Geevarghese,Thank you for your reply,I would be very happy if I could get a sample class file for action element which can fetch a single entry from the database?Thank youSai

Member Since	‎10-13-2014 02:29 AM
Date Last Visited	‎07-19-2018 04:25 AM
Posts	4

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Agent Statistics in Finesse Gadget

Want to know whether to go with JNDI or Custom classes ?

Re: Agent Statistics in Finesse Gadget

Re: Want to know whether to go with JNDI or Custom classes ?