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sdas
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Level 1
Member since ‎04-18-2017
‎07-19-2018
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  • 4 Posts
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User Activity

BOT device using Cisco Jabber on Android not available in TAPI

08-18-2017
We have a customer who is using BOT device using Cisco Jabber on Android. We use TAPI to get CTI events. We have not been able to find the BOT device after going through the list of device ids/indices using lineGetDevCaps and lineInitializeEx. Are th...

User Guide for Cisco Unified Contact Center Enterprise Sandbox

06-12-2017
Hi,I have interested in using the Contact Center Enterprise Sandbox with TAPI and CTI Server along with 3 phone so that I can run conference and transfer scenarios. Please let me know how to access CUCM with TAPI and the CTI Server.Thanks,

Not able to get XMPP Notifications for other agents

05-11-2017
Hi,I am using the Unified Contact Center Express 11.5 Sandbox. And have followed the instructions described in Chapter 2 of the document,Cisco Finesse Web Services Developer Guide Release 11.5(1) First Published: 2016-08-10, CFIN_BK_C3EE4C4F_00_cisco...
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Member Since ‎04-18-2017 02:51 PM
Date Last Visited ‎07-19-2018 04:25 AM
Posts 4