Member since ‎09-18-2013

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Hi,I hope someone can help us.We implemented Cisco PCCE 10.5, which is integrated with a third party application thanks to web services. These web services use Finesse APIs in order to make the necessary changes in Contact Center, like LOGIN and LOGO...
Hi, We have been reviewing Cisco Packaged Contact Center Enterprise Developer Reference Release 10.5 in order to understand the use of PCCE APIs, and we see the example URI to access, for example, the Agent API:https://<server>/unifiedconfig/config/a...
Hi,We are trying to integrate Packaged CCE 10.5 with a third-party Web application using Web Services, using the following scenario: Packaged CCE <==> Integration Web Services <=====> WebApp Note: Integration Web Services are developed using C#.NET, ...
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Member Since ‎09-18-2013 12:06 PM
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Posts 43