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About poonam.menon
07-19-2018
poonam.menon
Beginner
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Member since
02-27-2017
26
Posts
3
Helpful
0
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Re: Sort column in 3rd party gadget
Created by
poonam.menon
in
Contact Center
02-08-2018
02-08-2018
Hi Denise,Let me try that.I was just thinking of giving a loader then the person clicks on the sort....
Re: Sort column in 3rd party gadget
Created by
poonam.menon
in
Contact Center
02-08-2018
02-08-2018
HI Denise,I have given the click to the class in the header.and I have written it in on ,and off eve...
Re: Sort column in 3rd party gadget
Created by
poonam.menon
in
Contact Center
02-02-2018
02-02-2018
Hi Denise,The browser crashes when I am sorting the column .The table has about 600 records.The clic...
Re: Sort column in 3rd party gadget
Created by
poonam.menon
in
Contact Center
01-18-2018
01-18-2018
Thank you Denise.It worked.
Re: Scroll for 3rd party gadget
Created by
poonam.menon
in
Contact Center
01-18-2018
01-18-2018
Thank you so much Denise.It worked.
Re: Sort column in 3rd party gadget
Created by
poonam.menon
in
Contact Center
01-18-2018
01-18-2018
Hi Denise,I need to sort all the colums individually.Not just one column.I need to sort the table by...
Sort column in 3rd party gadget
Created by
poonam.menon
in
Contact Center
01-17-2018
01-17-2018
Hi Team,I have created a 3rd party gadget that displays the agent name , state and id. I need to sor...
Scroll for 3rd party gadget
Created by
poonam.menon
in
Contact Center
01-17-2018
01-17-2018
Hi Team,I want a scroller to the 3rd party gadget developed using javascript apis.I have fixed the s...
Re: Get the team name of agent from a supervisor's view
Created by
poonam.menon
in
Contact Center
01-11-2018
01-11-2018
Hi,I need to capture the team name that the agent belongs to under a particular supervisor.Can you p...
Re: Get the team name of agent from a supervisor's view
Created by
poonam.menon
in
Contact Center
01-11-2018
01-11-2018
Hi Denise,Yes, I am using the getSupervisedTeams to get the details. teamMember.getTeamName(); is th...
Get the team name of agent from a supervisor's view
Created by
poonam.menon
in
Contact Center
01-11-2018
01-11-2018
Hi,I want to list the team name of the team members of a supervisor.I am able to find the first name...
Re: 10.5 Supervisor getting Agent Dialog Data
Created by
poonam.menon
in
Contact Center
01-11-2018
01-11-2018
Hi Denise,Yes, I was trying to capture the calltype of agent from a supervisor's view.Regards,Poonam
Re: 10.5 Supervisor getting Agent Dialog Data
Created by
poonam.menon
in
Contact Center
01-10-2018
01-10-2018
Hi Denise,When the agent state changes , the team state of the agent changes in the supervisor's vie...
Re: Finesse api : State of the user when the call has to be answered and dropped.
Created by
poonam.menon
in
Contact Center
03-27-2017
03-27-2017
Hi Denise,Thank you for the response.I use jabber for handling the events and tracking the events .B...
Finesse api : State of the user when the call has to be answered and dropped.
Created by
poonam.menon
in
Contact Center
03-24-2017
03-24-2017
Hi.I am a novice in finesse.I am trying to take an incoming call and to drop it.Can anybody help to ...
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Public Statistics
Date Registered
02-27-2017
07:42 AM
Date Last Visited
07-19-2018
04:25 AM
Total Messages Posted
26
Total Helpful Votes Received
3
Helpful Votes Given To
User
Helpful Count
poonam.menon
2
dekwan
2
See all >
Helpful Votes From
User
Helpful Count
poonam.menon
2
jdickinson
1
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