About poonam.menon

poonam.menon · 01-17-2018

Hi Team,I have created a 3rd party gadget that displays the agent name , state and id. I need to sort each column in ascending and descending order.Please help.Thanks,Poonam

poonam.menon · 01-17-2018

Hi Team,I want a scroller to the 3rd party gadget developed using javascript apis.I have fixed the size of the gadget using gadgets.window.adjustHeight(200); .I am trying to adjust the height using the above comment and give a scroller to this gadget...

poonam.menon · 01-11-2018

Hi,I want to list the team name of the team members of a supervisor.I am able to find the first name, last name , state of the agents.But not able to find the team name of the agent.I am using javascript apis for developing this third party gadget. P...

poonam.menon · 03-24-2017

Hi.I am a novice in finesse.I am trying to take an incoming call and to drop it.Can anybody help to figure out the state of the user when an incoming call comes to the agent ?Also the state when the user drops the call made/answered.I am using jabber...

poonam.menon · 03-15-2017

Hi,I am looking into the call history gadget.I want to capture the hold time ,talking time , not ready time and ready time.Hence all the actions related to the dialog.Unfortunately I am not able to see the services that support it.Kindly advise.Regar...

poonam.menon · 02-08-2018

Hi Denise,Let me try that.I was just thinking of giving a loader then the person clicks on the sort.Is there any loader available or we need to create a custom loader?Thanks,

poonam.menon · 02-08-2018

HI Denise,I have given the click to the class in the header.and I have written it in on ,and off events.How can we know if the sorting is done or not.?Thanks,Poonam

poonam.menon · 02-02-2018

Hi Denise,The browser crashes when I am sorting the column .The table has about 600 records.The click is triggered correctly .But what I feel is that before the first sort is completed ,the user clicks on the next sort button .Once this has occured ,...

poonam.menon · 01-18-2018

Thank you Denise.It worked.

poonam.menon · 01-18-2018

Thank you so much Denise.It worked.

Member Since	‎02-27-2017 07:42 AM
Date Last Visited	‎07-19-2018 04:25 AM
Posts	26
Total Helpful Votes Received	3

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Sort column in 3rd party gadget

Scroll for 3rd party gadget

Get the team name of agent from a supervisor's view

Finesse api : State of the user when the call has to be answered and dropped.

call history gadget : Services associated with the 3rd party gadgets

Re: Sort column in 3rd party gadget

Re: Sort column in 3rd party gadget

Re: Sort column in 3rd party gadget

Re: Sort column in 3rd party gadget

Re: Scroll for 3rd party gadget