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Presence integration and BLF configuration is located in sections 2-7 and 2-8 of the Installation and Configuration guide. Ensure that the information is entered correctly and that the operator has an end user Presence user ID/password. As for BLF, m...
Hi Paul,I believe that you are referring to the customized speed dial tabs that operators have created within the legacy Attendant Console which was included with older versions of CUCM. Unfortunately, CUEAC does not support importing those customize...
Hi T,1. Parked calls did not shown on the console if you have your park DN on some partition on the CUCM. It's working for me only when I have park DN on the partition "none". We are seeing this occur when there are duplicate Park DN's across partiti...
If the operator uses a Cisco wireless handset, they will be able to answer calls while they are away from the console. The Cisco UAC Standard application acts as a direct representation of the operators phone. If the operator performs actions such as...
Hi Gregory,Version 10.0 of Cisco Unified Attendant Console Standard currently supports English as the only language. Version 10.5, which is set for release in May, will support:FrenchGermanSpanishItalianThanks,Matt
