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Hi,
I created a PCCE 11.5 sandbox and tried to configure the Finesse gadgets xml through the Finesse Admin page. The page appears, but the gadgets are not loading, so I can't modify the gadget xml. I recreated the sandbox a few times and it is the ...
Hi,I am trying to modify the sample Task Routing Management Gadget to display a list of wrap up codes. I managed to extract and display the wrap up codes/labels. However, I do not know where I can update the selected wrap up code. Task Routing (as pe...
Hi,I am using the Cisco Sandbox PCCE 11.5, with my own server connected to the instance through Cisco AnyConnect. My server is able to send data to the servers in the sandbox. However, I can't ping or access my server using the VPN IP that was given ...
I have ended the sandbox instance and have used an instance that my colleague booked. We only got a working instance after 2 others failed. 2nd instance had the same routing issue, the 3rd instance's SocialMiner seems to be down (cannot ping it). The...
Hi,The issue is happening again when I created a new instance. The current subnet is 192.168.50.x, but the route details are 10.10.20.0/24, 192.168.250.0/24.Regards,Gabriel