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I am being told that the Cisco WebDialer service has bugs and has the ability to crash the Cisco phone system.Does anyone have any real world experience of this service? I'd appreciate any information that any one has?Thanks in advance for the help.G...
Is there a download of the Cisco JTAPI installation so I can compile the Cicso java example?I also need the CTACtrl C++ class that is referred to but is not shown. ThanksGary
Looked at the Risport selectCmDevice API example but was unsure if this is what I need.What is the correct way to "receive" off-hook events?UCM 9.xThanksGary
How to do monitor for a off hook from an application?Do you use TAPI? Finesse Application Programming Interface? SXML Java Client using JAX-WS?Any code examples? ThanksGary
Geevarghese,Thanks for the reply.I am aware of this document.I've already coded a C# application that calls the WebDialer web service.I was told I can't use it because "The WebDialer is buggy and it can abend the Cisco phone system."I need someone wh...
A background application will display specific information to the computer user who is picking up a call.So either an off hook or a call pickup event who be nice.The TAPI and JTAPI examples are over 10 years old and are not well documented.ThanksGary
dlender,Thanks for the quick reply.I appreciate the input. I'll look at your example.The JAX-WS is part of the UC Manager Serviceability and Real-time Device/CTI feed (RisPort). The documentation suggests I can see and off-hook but loks more like pol...
