I am being told that the Cisco WebDialer service has bugs and has the ability to crash the Cisco phone system.Does anyone have any real world experience of this service? I'd appreciate any information that any one has?Thanks in advance for the help.G...

Is there a download of the Cisco JTAPI installation so I can compile the Cicso java example?I also need the CTACtrl C++ class that is referred to but is not shown. ThanksGary

Looked at the Risport selectCmDevice API example but was unsure if this is what I need.What is the correct way to "receive" off-hook events?UCM 9.xThanksGary

How to do monitor for a off hook from an application?Do you use TAPI? Finesse Application Programming Interface? SXML Java Client using JAX-WS?Any code examples? ThanksGary